TERMS AND CONDITIONS
POLICY AND CLAIMS SERVICES: (913) 738-4836
Summary Description for CDL Legal, LLC and its Affiliates
Roadside Protect, Inc is the licensed Auto Club for this plan
Who is eligible for coverage? All active members either direct or through carrier or affiliates. Eligible Members must purchase plan benefits through CDL Legal, carrier, or affiliate. Membership fees must be current for member to be eligible for coverage. In the event of a violation, the membership must remain current during and through the claims process with the attorney and applicable court proceedings. CDL Legal retains the right to refuse a claim at any time if the member goes inactive due to lack of payment.
Spousal Coverage: The legal spouse of a member may be included at no additional cost. However, a member’s spouse must be included on membership prior to date of claim event to qualify for coverage.
Vehicle Eligibility: Vehicle eligibility must include vehicles with 2 wheels or more. Boats are not covered vehicles.
Plan Benefits: Moving Violation attorney fee assistance, Non-moving violation attorney fee assistance, Accidents leading to fatality up $3000 in attorney fee assistance, PSP/CSA challenges, roadside assistance network access through Roadside Protect, Inc, discount network access, and coverage for spouse and personal vehicle.
Exclusions: Coverage is not provided for any claim that results directly or indirectly from any of the following: those charged with DUI, DWI, the possession of drugs and alcohol, driving without a valid driver’s license, leaving the scene of an accident, past due citations, use of radar detector/scanner, illegal use of cell phone, and anything we deem as abusive driving behavior. Red light camera violations are also excluded. Violations obtained while operating a watercraft or marine vessel are not covered. Appeals are not covered and are subject to additional costs.
Pre-existing claims: In the event of a claim event prior to the membership date, access to the attorney network will be provided with the condition based on an active membership. No attorney fee assistance will be granted on pre-existing claim events. Non-members will not have access to attorney network or attorney fee assistance.
Return / Refund Policy: All sales are final.
- Membership Fees: Fees are collected at the beginning of the coverage period. Once the membership has been paid, no refunds are given for any reason other than clerical error on the part of CDL Legal.
- Pre-Existing Ticket Fees (Non-Guaranteed): While our network of attorneys are highly successful in getting tickets dismissed or reduced, but payment is no guarantee of results. All situations are evaluated on their own merit. Payment is secured up front as required by the attorneys and no refund is available once payment has been made.
- Pre-Existing Ticket Fees (Guaranteed): We offer an option on specific cases where the fee charged to hire an attorney is fully guaranteed. In those unique cases, we are guaranteeing the results to be both a reduction in charge and a reduction in MVR points. We do not guarantee any reduction in fines, and in some cases. the fines may increase. Payment is secured up front and all situations are evaluated on their own merit.
General Provisions: This guide to benefits is not a policy or contract of insurance, but is your most complete source of information.
Attorney Fee Assistance: Depending on your package CSA Basic, Bronze, Silver, or Gold you are entitled to legal fee assistance. CSA BASIC package members are granted access to the attorney network, but no legal fee assistance is offered. Bronze package members are responsible for $150 of the attorney fee per occurrence. Silver package members are responsible for $75 of the attorney fee per occurrence. Gold package members are responsible for $0 of the attorney fee per occurrence.
Entire Contract Changes. The entire contract is made up of the plan benefits, the member’s Application, and any attached riders and endorsements. Any change to the Policy must be: (1) made in writing; (2) signed by one of Our officers; and (3) attached to the plan benefits.. No agent has authority to change the plan benefits or waive any of its provisions. Your consent is not needed to change the plan benefits. Records. The member must maintain adequate records acceptable to us and provide any information required by us relating to the plan benefits.
Clerical Error. If a clerical error is made, it will not affect your coverage. An error will not continue Your coverage beyond the date coverage would end, if the error had not been made. After an error is found, We will take appropriate action. This may include adjusting, collecting or refunding premium.
Errors and Omissions. Clerical error or omission by us to the member will not: 1. Prevent an eligible individual from receiving coverage, if the eligible individual is entitled to coverage under the terms of the plan benefits; or 2. Cause coverage to begin or coverage to continue for an individual when the coverage would not otherwise be effective.
Representations. By enrolling into Plan Benefits, the member agrees that: 1. The statements in Application made part of the plan benefits are accurate and complete; 2. Those statements are based upon the representations by the member; and 3. We have issued the plan benefits in reliance upon the member’s representations. We rely on statements made by the member in the Application. If there is no fraud, the member’s statements: (a) are considered representations and not warranties and (b) will not be used to void the plan benefits or reduce any claim. We will not contest the plan benefits after it has been in effect, except for fraud.
Fine Reimbursement as Alternative Benefit. In the event the Insured and We determine it is in the mutual best interest, We may as an alternative benefit to those benefits provided in paragraphs A-B above pay such fine or other penalty associated with the citation received.
False Claim. If You make any claim knowing it to be false or fraudulent under any Coverage Part or Assistance Service, that Coverage Part or Assistance Service will no longer apply to You and Your claims thereunder will be forfeited.
Conformity With State Statutes. Any provision of the Policy that, on its effective date, is in conflict with the laws and regulations of the state in which the Policy was delivered is amended to conform to the minimum requirements of those laws and regulations.
Due Diligence. You must use due diligence and concur in doing all things reasonably practicable to avoid or diminish potential claims. We will not unreasonably apply this provision to avoid claims.
Benefits Provided For Member and Member’s Legal Spouse Only. The plan benefits provided by the CDL Legal are solely for the benefit of the member and registered legal spouse. No other person or entity will have any legal or equitable right, remedy or claim for coverages or damages under or arising from the plan benefits.
No Assignment of Coverages. Your coverages under the plan benefits may not be assigned or transferred by You, and any rights which may arise under the plan benefits(including any claims made, or which may be made) may not be assigned or transferred by You either by operation of law or by contract, without Our prior written consent.
Communication Opt In/Out. By becoming a member, submitting your information via our website or calling CDL Legal, you are opting in to text, voice and email communication from CDL Legal, LLC. To opt out, text or email “STOP” to the number or email address that sent you the communication to stop future contact.
How to File a Claim:
Please gather the information below if you have a covered claim during your covered travel as it will be requested when you file a claim. All claims must be reported to CDL Legal LLC by clicking HERE within 7 days of the court date on the violation received.
In the event a violation is received the member must call or email CDL Legal claims the violation information. Once your claim has been reported to a CDL Legal, one of our service associates will begin to process to secure a local attorney to cover your case. Once an attorney has been selected by CDL Legal you will decide to hiring the attorney or direct CDL Legal to find an alternative. Once you have hired the attorney CDL Legal will provide attorney with your claim along with your contact information. The service associate will also provide you the your attorney’s contact information. It will be your responsibility to follow up with your attorney and provide any and all additional information required for attorney to work your case.
Roadside Assistance Terms & Conditions
PROTECTION FOR ALL VEHICLES
Roadside is available for members with paid membership in the CDL Legal Bronze, Silver, and Gold plans . Members who purchase a CDL Legal plan that have a motor club benefit bundled in the plan as required for regulatory compliance with motor club laws and regulations. Subject to the conditions set forth in these terms and conditions, only the following owned vehicles are included and shall be eligible for the roadside assistance benefit, so long as they are properly licensed. Eligible Vehicles: Registered commercial and non-commercial vehicles licensed for legal roadways.
● As an access only benefit, member must pay all fees to service provider dispatched for services.
● Towing Assistance – When a vehicle is disabled as a result of a breakdown, we will arrange to have it towed to a destination of your choice.
● Flat Tire Assistance – If your vehicle has an operable spare tire, it will be installed to replace a flat tire. If the vehicle has two or more flat tires or it does not have an operable spare, the vehicle will be towed in accordance with the towing benefit.
● Fuel Delivery Service – If the vehicle runs out of fuel, we will provide for the delivery of fuel needed at the disablement site. Specific brands or octane ratings cannot be promised.
● Battery Service – When a vehicle experiences battery failure, we will provide a jump-start.
● Lost Key/Lock-out Assistance – When a driver loses their key or locks them in their vehicle, service will be sent to gain entry.
● Winching/Vehicle Extraction – If a vehicle is stuck in a ditch, mud or snow, but it is accessible from a normally traveled roadway; service will be given to either tow or winch the vehicle.
Roadside assistance services administered by Roadside Protect, Inc.
Roadside Protect, Inc. operates as Roadside Protect Motor Club in California.”
HOW TO GET HELP IN AN EMERGENCY
A. Call (888) 993-9221
Your call is toll-free anywhere in the U.S. (including Alaska and Hawaii), & Canada. Give the Service Representative your membership number and the phone number you are calling from.
B. Describe the location and vehicle
Tell us the road name and cross street or highway number and nearest mile marker. Also tell us the model, make and color of your vehicle.
C. Describe the problem to our certified dispatch representatives
When you call Roadside, you know that our representatives are specifically trained to answer questions about how to handle vehicle disablement situations. Explain the vehicle’s problem so we can send the proper equipment to assist you. Your Roadside Dispatch Representative may ask you to hold while the appropriate local Emergency Service Provider is contacted. We’ll confirm the estimated time of arrival and provide you with the information on the Service Provider who is coming to assist you. Once your service provider is dispatched, we’ll keep you aware of their progress by text message. If the service does not arrive by the estimated time of arrival OR If you have been promised a call back and have not received it in the time specified … Call us back at (888)993-9221 – We may have had difficulty locating your vehicle and/or reaching you at your phone number.