Digital Membership Cards FAQ
How do I add the membership card to my Android phone?
Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.
How do I add the membership card to my iPhone?
Access the email from your smartphone and click the “Download” button, then click “Add to Wallet” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.
I have a question about my membership benefits.
Please refer to the back of your digital membership card or contact our office via email email@example.com or phone (913) 738-4836.
My name is spelled wrong/membership level is incorrect.
Please email firstname.lastname@example.org or call (913) 738-4836 to update your membership records.
I downloaded my card but I can’t find it.
If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card. If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding!).
Have a question not answered above?
Call us at (913) 738-4836 or submit your question below.